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Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Artaum's Website, located at www.artaum.in.
By accessing this website we assume you accept these terms and conditions. Do not continue to use www.artaum.in if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By accessing www.artaum.in, you agreed to use cookies in agreement with the Artaum's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Artaum and/or its licensors own the intellectual property rights for all material on www.artaum.in. All intellectual property rights are reserved. You may access this from www.artaum.in for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Some parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Artaum does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions ofArtaum, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Artaum shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Artaum reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You must not do these things also
Registration and accounts
Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms & Conditions or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
Limited warranties
We do not warrant or represent:
(a) that the material on the website is up to date; or
(b) that the website or any service on the website will remain available.
We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
Intellectual Property Rights
All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
Third party rights
A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
Privacy
Our Privacy Policy incorporated by reference in these Terms & Conditions, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.
Exactness of the Product
The images of the items on the website and previews are for illustrative purposes only. Although we have made every effort to display the colours and shades accurately, we cannot guarantee that your computer’s or mobile's display shows them accurately as they are. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
Pricing
We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and is in no away available for resale.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item excludes GST (Goods & Service Tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
Delivery
You will be given two delivery options. We are delivering free in all over India and an estimated delivery time is displayed on the order summary page. If you need a fast delivery only then we take delivery charges. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any thing caused due to delay in delivery.
Date and signature and Stamp
All Art products from will contain signature of the artist. For painting, Sketch and Landscape, the signature will be the name of the artist inside the art in a corner and date of art completed below the signature.And a Artaum stamp in upper corner of art which has some Artaum information.
Copyright Policy
However, Artaum does not reserve the right to reproduce the artwork containing your images without your permission.
Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) [block computers using your IP address from accessing our website];
(e) [contact any or all of your internet service providers and request that they block your access to our website];
(f) commence legal action against you, whether for breach of contract or otherwise; and/or
(g) [suspend or delete your account on our website].
[additional list items]
Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking[ (including without limitation [creating and/or using a different account])].
Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Law and jurisdiction
• These terms and conditions shall be governed by and construed in accordance with [Indian Law].
• Any disputes relating to these terms and conditions shall be subject to the [exclusive] OR [non-exclusive] jurisdiction of the courts of [India].
DISCLAIMER
In No Way will the company or it’s representatives or members be liable for any damages, arising out of or related to misuse of personal information of the customer and the customer is only liable for such acts and they are advised not to share any of their confidential information like passwords,OTP, Credit / debit card expiry and CVV with anyone even though they claim to be a Artaum employee. None of our employees will ask for such confidential Information for any reasons.
If you have any questions, comments or requests regarding our Terms & Conditions you can mail us at care@artaum.in
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Cancellation & Refund Policy
Cancellation of an order cannot be processed once after the order is under process. Hence the order can be only cancelled before it is under process. Cancellation charges of Rs. 50 on refund amount up to Rs. 1000 and Cancellation charges of Rs. 100 on refund amount above Rs. 1000 is deducted from the refund.
If you raise cancellation requests within 2 hours of placing the order, we will accept those requests. If artist has not begin work on your artwork, then we can accept cancellations after few days after order as well.
Replacement Policy
Replacement is possible only if the customer receives a damaged product. The complete product will be replaced without any extra cost. Our staff will provide packing instructions. The replacement request with valid proof (proof of damaged product) has to be raised by the customer within 3 days of product delivery. The replacement will be shipped to the customer’s address in chosen order duration (Normal / Express). The total product replacement is not applicable for Handmade painting and Pencil sketch if the artwork is not damaged.
Returns
You have 3 days to return an item from the date you received it. Our staff will provide packing instructions.
Refunds
Refund is also possible if the customer receives a damaged product or for other reason. The value of the damaged goods (Art or Print or Frame or All of them) can be refunded on request. The refund request with valid proof (proof of damaged product) or reason has to be raised by the customer within 3 days of product delivery. The refund will be initiated to the original payment method in 7 working days.
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